Terms of Service

Welcome to The Girl House. By using our website www.thegirlhouse.com, you agree to follow the Terms & Conditions listed below. Please read them carefully before placing an order.


1. General Information

The Girl House is an online women’s fashion store operating through a dropshipping model. All products are sourced and shipped through our trusted suppliers (including Trendsi).

By accessing our website, you confirm:

  • You are at least 18 years old, or
  • You are using the site under supervision of a parent/guardian.

2. Use of Our Website

You agree not to:

  • Use our site for illegal or fraudulent activities
  • Violate any laws, rules, or regulations
  • Attempt to hack, interfere, or transmit harmful code
  • Copy, reproduce, or misuse website content
  • Violate our intellectual property rights

We reserve the right to refuse service to anyone at any time.


3. Product Information

  • Product descriptions, sizing guides, and images are provided by suppliers.
  • Colors may slightly vary due to screen settings.
  • Sizes may have minor variation based on manufacturing.
  • We do not guarantee exact matching of color or fabric texture.

4. Prices & Payments

  • Prices are subject to change at any time without notice.
  • Once an order is placed, payment is charged immediately.
  • We reserve the right to cancel any order suspected of fraud.

5. Shipping & Delivery

  • Orders are processed by our suppliers within 1–3 business days.
  • Shipping usually takes 5–12 business days, depending on destination.
  • Delivery delays may occur due to customs, courier issues, or high-pressure seasons.
  • Once shipped, tracking details will be sent via email.

We are not responsible for delays caused by third-party logistics partners.


6. No Return & No Exchange Policy

The Girl House follows a strict No Return & No Exchange policy.

We do not accept returns or exchanges for:

  • Wrong size
  • Color variation
  • Change of mind
  • Delayed delivery
  • Customer ordering mistakes

Refunds are only provided under limited conditions (wrong item, damaged item, or lost package) after verification with our supplier.

Full details are available in our Refund Policy.


7. Order Cancellation

Once an order is placed, it is immediately processed with our supplier.
Order cancellation may not be possible.

If the order has not been processed yet, we will try our best — but there is no guarantee of cancellation after placement.


8. Third-Party Services

We use third-party platforms and suppliers (such as Trendsi) for:

  • Order fulfillment
  • Shipping
  • Payment processing

We are not responsible for their errors, delays, or policies.


9. Intellectual Property Rights

All content on this website — including text, logos, product photos, branding, and layout — is the property of The Girl House or licensed for use.

You may not:

  • Copy
  • Reproduce
  • Distribute
  • Modify

any part of the website without our written permission.


10. Limitation of Liability

The Girl House is not liable for:

  • Indirect, incidental, or consequential damages
  • Losses caused by delays beyond our control
  • Misuse of products
  • Technical issues affecting website usage

Your use of the website is at your own risk.


11. Changes to Terms

We may update or modify these Terms & Conditions at any time.
Any changes will be posted here with an updated date.


12. Contact Information

For questions, concerns, or support:

📩 Email: thegirlhouse764@gmail.com
🌐 Website: www.thegirlhouse.com