Shipping Policy & Delivery Information | The Girl House
Thank you for shopping with The Girl House. We’re committed to making your shopping experience as smooth and reliable as possible. Please review our shipping information below before placing your order.
Estimated delivery: 2–5 business days
Shipping Destinations
We currently ship to customers throughout the United States and U.S. territories, including eligible P.O. Boxes and APO/FPO addresses.Estimated Delivery Times
Delivery time may vary depending on the fulfillment location of the product. U.S.-Fulfilled ProductsEstimated delivery: 2–5 business days
Overseas-Fulfilled Products
Estimated delivery: 5–10 business days
Estimated delivery: 5–10 business days
Business days do not include weekends or U.S. federal holidays. Please note that these are estimated delivery times and are not guaranteed. Carrier delays, severe weather, holidays, high-volume periods, or other circumstances outside our control may occasionally affect delivery.
The applicable shipping charge will be displayed at checkout before you complete your purchase.
Shipping Rates
Shipping charges, if applicable, are calculated and displayed at checkout based on your order and delivery location. You will always be able to review the applicable shipping cost before completing your purchase.Standard Shipping Rates
Shipping charges are based on the total weight of your order:| Order Weight | Shipping Cost |
|---|---|
| Up to 0.6 lb | $3.99 |
| Up to 1 lb | $5.99 |
| Up to 5 lbs | $9.99 |
| Above 5 lbs | $14.99 |
Order Processing & Fulfillment
Once your order has been placed, it is sent for processing and fulfillment. Some products may be fulfilled from different locations. If your order contains multiple items, they may occasionally arrive in separate packages or at different times. You will not be charged additional shipping simply because an order is delivered in multiple packages unless otherwise shown at checkout.Order Tracking
Once your order has shipped, you will receive a shipping confirmation with tracking information when available. Please allow some time for the carrier to update the tracking status after the shipping label has been created.Multiple Packages
Because some of our products may ship from different fulfillment locations, items from the same order may arrive separately. If you receive only part of your order, please check your shipping confirmation and tracking information before contacting us, as another package may still be on the way.Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. Please carefully review your:- Full name
- Street address
- Apartment or unit number
- City
- State
- ZIP code
Delayed Orders
Occasional delays may occur due to circumstances beyond our control, including carrier delays, weather conditions, holidays, customs processing, or unusually high order volumes. If your tracking has not updated for an extended period or your package has not arrived within the expected timeframe, please contact us and we’ll be happy to assist you.Lost or Missing Packages
If your tracking information shows that your package was delivered but you cannot locate it, please:- Check around your delivery location.
- Ask household members or neighbors.
- Check with your local carrier or post office.
- Allow up to 1–2 additional business days, as some carriers occasionally mark packages as delivered before final delivery.
Expedited & Overnight Shipping
At this time, expedited and overnight shipping are not available.Holiday Shipping
During holidays and peak shopping periods, processing and carrier delivery times may be longer than usual. We recommend placing your order early if you need an item by a specific date.Questions About Your Order?
If you have any questions about shipping, delivery, or tracking, our customer support team is happy to help.
We appreciate your patience and thank you for shopping with The Girl House.